Friendly and professional team members wanted!
We love to hear from capable programmers, systems administrators, and sales and marketing professionals. Ideal candidates would be proficient in their respective areas and at least vaguely familiar with the culture in other mentioned disciplines.
Please send us your CV in English to jobs (at) crossvallia.hr and make sure to mention the position you are applying for. A motivation letter is not necessary, but a brief, friendly introduction to your work and experience will be useful. Be professional and include the right amount of detail to attract our attention.
Requirements
- Friendly, well-intended, and professional attitude.
- Clean and fluent English.
- Attention to detail in all work and communication.
- For systems administrators, strong GNU/Linux experience.
- For programmers, strong understanding of programming languages and concepts.
- For sales and marketing, agility, action taking, and decent copy writing.
Open Positions
Crossvallia specializes in IT infrastructure, cloud computing, and security, providing IT services, experience and know-how for IT clients across the globe, most notably HAProxy Technologies. HAProxy Technologies is the company behind HAProxy, the world’s fastest and most widely used software load balancer. Organizations rapidly deploy HAProxy products to deliver websites and applications with the utmost performance, observability, and security at any scale and in any environment.
For over 10 years we have been consistently providing innovative, reliable, high-quality products and services, and excellent support and care for all our customers. As we continue to break new grounds and deliver new solutions, we remain committed to delivering the best possible overall customer experience.
What you will do in this role:
The Product Manager is responsible for the product planning and execution throughout the Product Life Cycle, including: gathering and prioritizing product and customer requirements, and defining the product vision. This role will work closely with the Engineering, Sales and Marketing/Documentation teams, as well as the Open Source Community. The Product Manager will also support customers to ensure their satisfaction goals are met while ensuring that the product supports HAProxy Technologies overall strategy and goals.
- Manage and maintain roadmap
- Manage and coordinate product release lifecycle
- Identify common and new use cases
- Be an expert on your market
- Ensure the best product experience to the customer and end user: “simplicity”
- Follow-up with development team and help adjusting priorities
- Work with Documentation team to keep documentation up to date
- Drive Marketing team to communicate accurately about our product:
- Blog post
- Social networks (Twitter, LinkedIn, …)
- Webinars
- Talks
- (if applicable) Participate in community channels:
- Collect feedback and use cases
- Help manage github issues
- Travel to meet customers and assist to tradeshows
- Key Deliverables:
- Business cases
- Market Requirements Document
- Product roadmaps
- White papers, case studies, product comparisons, competitor analysis, and user stories
- Presentations using the above content
- Excel spreadsheets to document data used above
What you will bring to this role:
- 5+ years of experience in a role that touches one of the following markets:
- Web Security
- Network Appliances
- Load Balancing
- Cloud Environment / Kubernetes
- Technical background, with experience in any of the following markets:
- Internet Hosting
- Load Balancing
- Web Security
- Network Appliances
- Excellent teamwork and project management skills
- Excellent communication (written and verbal), interpersonal skills and attention to details & deadlines
- Understand how Internet and API technologies work
- Bachelor’s degree or college diploma preferred
- Ability to easily flow with changes to priorities and projects
- Ability to work independently and as part of a team in a high-performance organization
The Position
This is a full-time position, for candidates located in Croatia and Bosnia.
Growth
Being on the cutting edge of technology, employees have great opportunities to upskill and learn a vast array of technologies. Our goal is to promote your professional development and help you progress along one of our multiple career paths.
Location: Zagreb, Rijeka, Sarajevo, Remote Location
Department: R&D
Work as part of a great Perl development team on maintaining and enhancing a versatile, in-house management application. The application integrates inventory and customer management, content delivery network, cloud, managed hosting and colocation services into a unified infrastructure and interface. It also contains support for numerous leading API services and provides a robust platform for continuous expansion.
Essential Duties and Responsibilities:
- General maintenance of the company’s services implemented in Perl
- Implementation of small enhancements, corrections and bug fixes
- Implementation of new software subsystems that integrate into the existing infrastructure
- Implementation of new API interfaces
Requirements:
- Bachelor degree in IT and/or a related field
- Senior Perl programming experience
- SQL experience
- Unix and GNU/Linux experience
- Friendly and professional attitude
- Clear vision of personal responsibility
- Attention to detail
- Clean and fluent English
Advantages:
- Experience with other programming languages (Ruby, Python, C)
- Professional communication experience
Benefits:
- Working in a professional, friendly and experienced team
- Laptop
- Extra LCD screen
- Parking slot or transportation costs
Location: Zagreb, Rijeka, Sarajevo, Remote Location
Department: R&D
We are looking for Senior Network Engineers (m/f) with extensive experience in:
- Evaluating, designing, implementing, maintaining and troubleshooting problems in complex network architectures
- Working in multi-vendor environments (Cisco, Force10)
- Evaluating vendor proposals
- Writing technical documentation
- Providing end-user training when needed
Technical requirements (minimum 5 years of experience in):
- Supporting daily operations in a LAN/WAN environment
- Common routing protocols
- Switching protocols
- Linux OS and networking
- Overall IT use / knowledge
Work requirements and qualities:
- Friendly and professional attitude
- Clear vision of personal responsibility
- Ability to provide customer-focused support under pressure
- Team-orientation and preference for working in a collaborative environment
- Strong organizational and documentation skills
- Strong multi-tasking skills
- Attention to detail
- Clean and fluent English
Benefits:
- Working in a professional, friendly and experienced team
- Laptop
- Extra LCD screen
- Parking slot or transportation costs
Location: Zagreb, Rijeka, Sarajevo, Remote Location
Department: R&D
Responsible for implementing and maintaining the platforms for the company’s Content Delivery Network and Managed/Colocation services. Responsible for supporting production affecting issues as they are reported by customers, from our sophisticated monitoring systems and sourced internally from within Operations. Must prioritize and manage issues of varying complexity and criticality. Assist Systems Operations and Data Center Management with the daily operations/maintenance of production systems and participate in projects to automate and improve current processes.
Essential Duties and Responsibilities:
- Perform planning, configuration, deployment and maintenance work associated with the production environments supporting our CDN and Dedicated Hosting and Cloud Storage products
- Maintain various linux services (apache, mysql, haproxy, memcached, redis, mongodb, postgresql, varnish) and other custom services
- Bash scripting in order to automate tasks
- Respond to and own support tickets of technical nature, as well as troubleshoot, diagnose and resolve support tickets and questions independently, occasionally partnering with other colleagues
- Perform systems administration tasks associated with implementation, migration and deployments utilizing remotehands
- Identify areas for process and efficiency improvement within Systems Operations; recommend solutions and assist in overseeing implementation
- Create and maintain detailed documentation
- Monitor various systems capacity and provide analytics & forecasts for added or reduced capacity as required
- Test and apply new or updated software, patches, (selfwritten) Shell scripts, replications, backups, following procedures
Knowledge, Skills, and Abilities Required:
- Experience including in managing Linux/Unix platforms in these functions: DNS/ADS, RAID, system configuration and administration
- Multiple years of systems automation experience with command line tools (awk, sed, grep, etc.) and one or more scripting languages (Bash, Perl, Python, etc.)
- Thorough understanding of TCP/IP and strong understanding of load balancing clusters, SLB, firewalls, ISPs, switches, routers, etc.
- Must possess strong documentation skills using online documentation tools such as a wiki. experience using an operational ticketing system to record changes and work history details such as Kayako, Team Support, OTRS or Service Now
- Experience securing systems running Linux operating systems is highly preferred
- RHCE and LPI certificate is considered a plus, however it is not a requirement
- Highly responsible, selfmotivated, and able to thrive in an energetic, fast pace, high growth, entrepreneurial environment. Excellent organizational skills and resource oriented persona required to adapt to a constantly changing technical environment
- Ability to work in an oncall environment, able to respond at all hours either as primary or escalation contact with strong troubleshooting and problem solving skills
Please send your CV and Cover letter via application link and we will get back to you as soon as possible. You may also call the following number for more information: +385 (0)1 5571 038
Benefits:
- Permanent employment via contract including all benefits
- Possibility of constant personal development and promotion
- Highest level competitive salary
Location: Zagreb, Rijeka, Sarajevo, Remote Location
Department: R&D
Start working in our team as a Content Delivery Network (CDN) administrator (m/f), interfacing with our technically-minded customer base, contacting our vendors and contractors, and maintaining and enhancing the company’s CDN infrastructure as a whole.
Essential Duties and Responsibilities:
- Providing skilled, technical email support to our technically-oriented customer base
- Implementing configuration changes based on customer requests and internal needs
- Communicating general technical requirements and change requests to the company’s vendors and contractors
- Providing general maintenance for the company’s CDN infrastructure
Requirements:
- Bachelor degree in IT and/or related field
- Unix and GNU/Linux experience
- Friendly and professional attitude
- Clear vision of personal responsibility
- Attention to detail
- Clean and fluent English
Advantages:
- Experience with any of the widely known CDN service providers
- Professional customer support experience
- Expert Unix or GNU/Linux experience
- Shell scripting, regular expressions, and text parsing experience
Benefits:
- Working in a professional, friendly and experienced team
- Laptop, multiple LCD screens, and other workplace goodies
- Parking slot or transportation costs
Location: Sarajevo
Department: Sales
As a Junior Sales Associate (m/f) working from our Sarajevo office, you will be responsible for building and nurturing great long-term relationships with our existing and prospective clients. By serving as a 1st point of contact for the key players in your assigned market (French territory), you will be representing HAProxy through identifying their needs, answering their queries and keeping client satisfaction at the highest level.